Your column is the short one
There is no clever trick behind this platform. There is a list of obligations, and a decision about whose name goes next to each of them. We took most of them. Here is the whole list, with nothing left off.
Every obligation, and whose it is
9 of these are oursRead the right-hand column. Three rows say 'You', and one of those is making the product.
| Obligation | Whose |
|---|---|
| U.S. Agent for FDA correspondence | KOEIGO |
| Facility registration and its renewals | KOEIGO |
| Regulatory classification of each product | KOEIGO |
| U.S. label review against every element | KOEIGO |
| Foreign supplier verification programme | KOEIGO |
| Customs bond and broker arrangement | KOEIGO |
| Security filing and Prior Notice tracking | KOEIGO |
| Customs invoice and packing list | KOEIGO |
| Watching the entry and its deadlines | KOEIGO |
| Filing the customs entry itself | Licensed broker |
| Tariff classification sign-off | Licensed broker |
| Making the product | You |
| Telling us what is in it | You |
| Signing two documents, once | You |
One thing we do not do
We are not a customs broker and we will never tell you otherwise. Filing a customs entry requires a federal licence, and a licensed broker does it on the importer's behalf. What we do is arrange that relationship, hold the power of attorney and the bond, prepare everything the broker files from, and watch the deadlines on both sides. The licence stays where the law puts it.
Why we take the importer role
Imported food needs a U.S.-based importer running a verification programme — holding hazard analyses, approving suppliers, and re-checking them on a three-year cycle. It carries real legal liability, which is exactly why most people offering to 'help with exports' quietly leave it with you. We take it, because a supplier in Okinawa is in no position to run a U.S. compliance programme, and pretending otherwise helps nobody.
This is our job, not yours
Every obligation on this page is one we already carry for the suppliers on our platform. Joining takes one conversation.